Send a Message

Ask us anything — request a feature, report a bug, or get help.

Your Messages

Loading…

Billing & History

View your subscription history and export invoices.

Active Subscription

Loading subscription info...

Transaction History

Date & Time	Action	Details	Amount
No billing history yet. Subscription payments will appear here.

Integrations

Connect your sales channels to start syncing orders and inventory.

My Account

Profile

Full Name

Email Address

Account Details

Account Rank

Subscription

Language

Choose your preferred language for the dashboard.

API Keys

Your Anthropic API key is needed to use the AI Listing Generator. It is stored encrypted in your account and never shared.

Anthropic API Key

Get your key at console.anthropic.com

Subscription

Loading…

Platform Inventory

Live stock overview from all connected sales channels. Inventory is synced automatically when orders come in.

Condition:

—

Total SKUs

—

In Stock

—

Low Stock (≤5)

—

Out of Stock

Product / SKU	Channels	Global Stock	Price	COGS	Margin	Warehouse Stock

Warehouse Management

Each warehouse has its own stock. Warehouse sales only affect that warehouse's count. Global platform inventory is separate.

—

Total Warehouses

—

Total SKUs Stored

—

Total Units

Orders & Shipping

Manage orders across all platforms. Stock auto-syncs when new orders are created.

Sync Engine active: Creating an order automatically decrements FBM warehouse stock and alerts you when inventory runs low.

	Order ID	Platform	Customer	Items	Total	Status	Actions

Returns Management

Track, inspect and restock returns across all platforms.

Return ID	Customer	Product	Reason	Refund	Status	Actions

AI Listing Generator

Generate platform-optimised product listings in one click using Claude AI.

Powered by Claude

Settings

Product

Target Platforms

Bol.com Amazon Shopify Etsy

Writing Tone

Extra Keywords (optional)

Ready to generate

Select a product, choose your platforms and tone, then click Generate to create optimised listings instantly.

Profit Calculator

Real-time margin calculator per SKU including platform fees, VAT and shipping.

Inputs

Load from Product

Sell Price (€)

COGS / Cost (€)

Shipping Cost (€)

Platform Fee (%)

VAT Rate (%)

Quantity (units)

Results

Net Profit (per unit × qty)

—

Margin—

Revenue

—

Total Cost

—

Platform Fee

—

VAT

—

ROI

—

Break-even Price

—

Competitor Price Tracker

Monitor competitor prices and see instantly whether you're above or below market.

EAN Price Scout

Look up the lowest competitor price by EAN, set your price, then export to Bol.com or Amazon in one click.

Search Filters

Platform

Your Item Condition

Max Delivery Days (competitors)

Ignore Own Listings

Compete With

Same state only Same + better states All states

EAN Lookup

Price List (0 items)

EAN	Product	Condition	Market Low	My Price	Pricing Mode
No items yet — look up an EAN and add it to the list.

Platform Analytics

Revenue and order breakdown per sales channel, based on your recorded orders.

30-Day Revenue Trend per Platform

Revenue Share

Top Products by Revenue

Returns by Reason

Bulk Price Update

Edit prices for all products at once. Changes apply across all channels.

Quick Adjust: Preview only — click Save All to commit.

Product / SKU	COGS	Current Price	New Price (€)	New Margin

Bundle Builder

Combine existing products into a bundle SKU. Stock syncs automatically from component warehouses.

Select Components

Bundle Details

Bundle Name

Bundle SKU

Bundle Sell Price (€)

Summary

CSV Import / Export

Bulk import products from a spreadsheet or export your entire catalogue.

Drop your CSV here or click to browse

Required columns: Name, SKU — Optional: COGS, Price, BOL SKU, AMZ SKU, Shopify SKU, Etsy SKU

Preview — 0 products ready to import

Name	SKU	Price	COGS

Low Stock Alerts

Products below your threshold trigger here. Alerts also appear as a badge in the sidebar.

Threshold

Alerts are automatically checked on every login. The sidebar badge shows the current count.

Velocity & Smart Reorder

Sales velocity per SKU. The Reorder Point (ROP) is calculated from daily velocity × (lead time + 7 days safety).

Loading…

Smart Reorder Alert: A product lights up when current stock ≤ daily velocity × (lead time + 7d). Set your product lead time in the PIM tab.

Product	7d Sales	30d Sales	Velocity	In Stock	Days Left	Status

Profit & Loss Report

Full P&L breakdown from your Firestore order and product data.

Multi-Currency

View all revenue figures in your preferred currency. Exchange rates are indicative.

Total Revenue (EUR)

—

Indicative Exchange Rates (base: EUR)

USD

1.09

GBP

0.86

SEK

11.40

PLN

4.28

DKK

7.46

BASE

EUR

Review Monitor

Track product reviews across platforms. Respond to negative reviews before they hurt your ranking.

Campaign Manager

Plan and track promotions across all your sales channels.

Smart Repricer

Automatically win the buy box on Bol.com & Amazon with intelligent repricing rules (54,000 checks/hour).

Active Rules

0

across all platforms

Price Changes Today

—

connect platform first

Buy Box Win Rate

—

connect Bol.com to track

Repricer Speed

54k/hr

price checks per hour

No repricing rules yet

Create a rule to automatically win the buy box on Bol.com and Amazon.

Global Repricer Settings

Default Mode

Price Rounding

Commission Discount (%)

%

Price star protection 2nd-hand product support Volume discount rules Automatic minimum price guard

Admin Panel

View:

Dutch VAT Return (BTW Aangifte)

Auto-calculated from your orders, returns & product data

Calculating VAT return…

Set a VAT rate per product

Add a btwRate field to products in Firestore: "high" (21%), "low" (9%), or "zero" (0%). Defaults to 21%.

${vt('breakdown_title')}

Platform	Orders	Revenue (excl. VAT)	VAT Amount	Total (incl. VAT)

Notes & Memo

${vt('notes_desc')}

Customer Invoices

Auto-generate and send VAT invoices for every order. Compliant with Dutch e-invoicing rules.

Automatic Invoice Processing

Enable auto-invoicing below to automatically generate and e-mail a PDF invoice to the customer for every completed order, including correct VAT amounts.

Total Invoices

0

Sent This Month

0

Outstanding

0

Auto-invoicing

Enabled

Invoice Template Settings

Company Name

KvK Number

BTW Number

IBAN

Invoice Footer Text

Recent Invoices

No invoices generated yet. Create your first invoice or enable auto-invoicing above.

Audit Trail

Full history of every change made to orders, products and settings across your account.

Audit trail events will appear here as you use the platform. Every order, product change, and login is logged automatically.

Feed Management

Create, schedule and export product feeds for marketplaces, comparison sites and ad platforms.

BOL

Bol.com Feed

EAN-based product feed for Bol.com catalogue upload

Not configured

Google Shopping Feed

XML/CSV feed for Google Shopping & Meta Ads

Not configured

Amazon Flat File

Inventory & listing upload for Amazon Seller Central

Not configured

Mirakl Feed

For Blokker, Praxis, Decathlon, Fonq and other Mirakl platforms

Not configured

Custom Feed

Build a custom CSV or XML feed with field mapping

Not configured

WooCommerce Sync

Push stock & prices to your WooCommerce store in real time

Not configured

Accounting Integrations

Connect your accounting software for automatic invoice export and reconciliation.

MB

Moneybird

Popular Dutch accounting software

Not connected

Administration ID

API Token

Auto-sync invoices Sync contacts Export VAT ledger

eB

e-Boekhouden.nl

Dutch online bookkeeping platform

Not connected

Username

Security Code 1

Auto-export invoices Export BTW overview

EO

Exact Online

Market-leading Dutch ERP & accounting platform

Not connected

Register an app at apps.exactonline.com. Set redirect URI to https://multisyncshop.nl/auth/exact/callback. You need a Client ID and Client Secret.

Client ID

Client Secret

Division Code

Country

Auto-sync sales invoices Export purchase entries (COGS) Sync contacts / debtors

TF

Twinfield

Professional cloud accounting (Wolters Kluwer)

Not connected

In Twinfield go to Settings → Access tokens to generate a token. Your office code is shown in the top-left of the Twinfield interface.

Organisation / Office Code

Username

Password / Access Token

Auto-book sales transactions Sync VAT codes Export purchase invoices

AF

AFAS Software

Dutch ERP — GetConnector / REST API

Not connected

In AFAS go to Beheer → Connectors → REST API. Generate a token string (App Connector) and note your Environment number (e.g. 12345).

Environment Number

App Token

Push orders to AFAS Sync debtor data Pull stock levels

More integrations coming soon

Snelstart Visma King Unit4

Bol.com Insights

Deep analytics from your Bol.com seller account — rankings, conversion, traffic and more.

Total Page Views

—

Connect Bol.com to see

Conversion Rate

—

Connect Bol.com to see

Buy Box %

—

Connect Bol.com to see

Avg. Seller Rating

—

Connect Bol.com to see

BOL

Connect your Bol.com account to unlock Insights

Once connected, you'll see traffic data, search rankings, buy box percentages, and conversion rates per product — all synced directly from the Bol.com Partner Platform.

Traffic & Views

Page views, sessions and click-through rates per listing

Buy Box Tracking

Real-time buy box win percentage per SKU

Seller Ratings

Your Bol.com seller score and review trends

Automation Rules

Create if-then rules that automate actions across your orders, stock and pricing — no coding needed.

Template

Low Stock Alert

When stock < 5 → send email alert

Template

Auto-ship Orders

When order = pending → mark as processing + print label

Template

Competitor Price Drop

When competitor undercuts by >10% → trigger repricer

Template

Auto-restock Returns

When return = restocked → add back to warehouse stock

Template

Auto-invoice

When order = delivered → generate & send PDF invoice

Custom Rule

Build your own automation from scratch

Active Rules

No automation rules active. Click a template above or create a custom rule to get started.

Upgrade Required

This feature requires a higher plan.

You're currently on the — plan. Upgrade to Pro to unlock this feature.

Suppliers & Purchase Orders

Manage suppliers, create POs and auto-receive stock into your warehouses.

Open POs

0

Awaiting Delivery

0

Received This Month

0

Total Suppliers

0

No purchase orders yet

Create your first PO to restock from a supplier. Stock auto-adds to your warehouse on receipt.

3PL Logistics

Connect your third-party fulfilment provider to auto-push orders and sync stock levels.

MyParcel

NL/BE shipping platform

Not connected

API Key

Auto-push new orders Auto-print label on fulfilment

Byrd

Pan-European 3PL fulfilment

Not connected

API Key

Warehouse Country

Sendcloud

Multi-carrier shipping platform

Not connected

Public Key

Secret Key

Custom Webhook

Push orders to any 3PL via HTTP

Endpoint URL

Authorization Header

Trigger

Customer CRM

Unified customer profiles across all channels — order history, LTV and repeat purchase rate.

Total Customers

—

Repeat Buyers

—

Avg. Order Value

—

Avg. LTV

—

All Customers

Customer	Orders	Total Spent	Avg Order	Channels	Last Order
Add orders with customer names to build your CRM automatically.

EU OSS VAT Compliance

One Stop Shop — auto-calculate VAT per EU destination country for cross-border sales above threshold.

EU OSS Obligation

If your cross-border B2C sales within the EU exceed €10,000/year, you must register for OSS and file quarterly returns per destination country. This tool calculates the amounts from your order data. Always verify with a tax advisor.

EU Cross-border Sales

€—

OSS Threshold Used

—%

Countries Sold To

—

Est. OSS VAT Due

€—

VAT Breakdown by Country

Country	VAT Rate	Sales (excl. VAT)	VAT Due	Orders
Click Calculate to analyse cross-border orders. Orders need a country code to appear here — add country to shipping address in order data.

EU VAT Rates Reference

🇩🇪 Germany19%

🇫🇷 France20%

🇧🇪 Belgium21%

🇳🇱 Netherlands21%

🇦🇹 Austria20%

🇪🇸 Spain21%

🇮🇹 Italy22%

🇵🇱 Poland23%

🇸🇪 Sweden25%

🇩🇰 Denmark25%

🇨🇿 Czechia21%

🇷🇴 Romania19%

Webhook & Real-time Sync

Configure incoming webhooks from Shopify and WooCommerce to push orders and stock changes to MultiSyncShop in real time.

How webhooks work

Instead of MultiSyncShop polling your store every few minutes, webhooks push data instantly when something changes. Your store URL (endpoint) is given to Shopify/WooCommerce and they call it on new orders, stock updates and product changes. Requires Firebase Functions (Blaze plan) to be deployed as the receiving endpoint.

Shopify Webhooks

Real-time order + stock push

Your Shopify Store URL

Webhook Endpoint (copy to Shopify)

Events to sync

orders/create orders/updated inventory_levels/update refunds/create

WooCommerce Webhooks

Real-time order + stock push

WooCommerce Store URL

Webhook Secret

Delivery URL (copy to WooCommerce)

Events to sync

order.created order.status_changed product.stock_updated

Listing Health Score

Score every product listing and get actionable improvements to boost rankings and conversion.

Avg Score

—

Excellent (80–100)

—

Needs Work (50–79)

—

Poor (<50)

—

Product Listing Scores

Click "Analyse All" to score your listings

Each product gets scored on title length, description quality, price, channel mappings and stock status.

Marketplace Account Health

Monitor seller account health warnings from Bol.com and Amazon to prevent suspensions.

BOL

Bol.com Seller Performance

Requires active Bol.com integration

On-time Delivery Rate

—

Cancellation Rate(max 2%)

—

Return Handling

—

Seller Rating

—

Amazon Account Health

Requires active Amazon integration

Account Health Rating

—

Late Shipment Rate(max 4%)

—

Order Defect Rate(max 1%)

—

Valid Tracking Rate(min 95%)

—

Active Warnings & Alerts

Connect Bol.com and Amazon integrations, then click Sync to see real account health data.

A/B Listing Tests

Test two versions of a product title or description and measure which converts better.

Running Tests

0

Completed Tests

0

Winning Variants Applied

0

Active & Recent Tests

No tests yet

Create a test to compare two versions of a listing title or description. MultiSyncShop tracks views and conversions to find the winner.

A/B tests require your Bol.com or Shopify integration to be active. MultiSyncShop alternates the listing variant, then compares click-through rate and conversion over the test period (minimum 7 days recommended). Requires Firebase Functions for automated switching.

Team & User Management

Invite team members and set their access level. Available on Enterprise plan.

Role Permissions

Permission	Owner	Manager	Warehouse	Accountant	Read-only
View Dashboard
Manage Orders
Edit Products & Prices
Manage Warehouses & Stock
View Billing & VAT
Manage Integrations
Invite / Remove Users

Team Members

Only you so far

Invite a team member to give them access with a specific role. Available on Enterprise plan.

Multi-user access is an Enterprise feature. Contact [email protected] to upgrade. Each invited user gets their own login and only sees sections permitted by their role.

—

—

—

—

Revenue — Last 30 Days

Send a Message

Your Messages

Billing & History

Active Subscription

Transaction History

Integrations

My Account

Profile

Account Details

Language

API Keys

Subscription

Platform Inventory

Warehouse Management

Orders & Shipping

Returns Management

AI Listing Generator

Settings

Generated Listings

Profit Calculator

Inputs

Results

Competitor Price Tracker

EAN Price Scout

Platform Analytics

30-Day Revenue Trend per Platform

Revenue Share

Top Products by Revenue

Returns by Reason

Bulk Price Update

Bundle Builder

Select Components

Bundle Details

Summary

CSV Import / Export

Preview — 0 products ready to import

Low Stock Alerts

Velocity & Smart Reorder

Profit & Loss Report

Multi-Currency

Review Monitor

Campaign Manager

Smart Repricer

Global Repricer Settings

Admin Panel

Mailbox

Dutch VAT Return (BTW Aangifte)

${vt('breakdown_title')}

Notes & Memo

Customer Invoices

Invoice Template Settings

Recent Invoices

Audit Trail

Feed Management

Accounting Integrations

Bol.com Insights

Automation Rules

Active Rules

Upgrade Required

Suppliers & Purchase Orders

3PL Logistics

Customer CRM

All Customers

EU OSS VAT Compliance

VAT Breakdown by Country

EU VAT Rates Reference

Webhook & Real-time Sync

Listing Health Score

Product Listing Scores

Marketplace Account Health

Active Warnings & Alerts

A/B Listing Tests

Active & Recent Tests

Team & User Management

Role Permissions